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FAQs

How long is the lead time?

How long is the lead time?

Generally 4 weeks. If any urgent orders for projects, we will do our best to expedite the process and deliver faster, But for OEM orders

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What’s your payment term?

What’s your payment term?

Our policy is at least 30% deposit before production, and 70% paid before shipment date. We can discuss before placing order.

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How do you pack my goods to ensure intactness in the course of transportation?

How do you pack my goods to ensure intactness in the course of transportation?

We always take care of our products and pack them properly. For example, we use strong cardbox (export carton) stuffing with enough foam/ bubble and inner boxes for air shipment or express

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What’s your delivery term?

What’s your delivery term?

We quote and deliver on the term of FOB Huangpu (except EXW term for small orders. Of course, CIF, C&F or even door to door is acceptable, so we will check and quote the shipping cost additionally.

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How about the warranty and after-sales service?

How about the warranty and after-sales service?

Our warranty is 1 years, For any failure (no-human included), we shall provide you free spare parts and instruction for repair.

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What’s your advantage over competitors?

What’s your advantage over competitors?

A very good questions: Our advantage is more than 10 years expertise and experience in the commercial audio industry, we are good at listening to my customers, getting to know their need and proposing right solution with reliable products.

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